What we collect

Details you enter in an enquiry form: name, mobile number, email, project location, and what you tell us about the project.
Files you attach: site photographs, drawings and reference images.
Catalogue design codes you select.
If analytics is switched on: anonymous usage data such as pages viewed and buttons used.

Why we collect it

To understand your requirement and respond to your enquiry.
To arrange site visits, prepare designs and quotations, and carry out work you order.
To prepare design concepts on photographs you upload to the design-on-your-photo service, when you ask us to.
To improve this website.

Photos you upload

Photographs and drawings are used only for your enquiry. Where we use AI visualisation tools to prepare a concept, your photo may be processed by the provider of that tool for that purpose. We do not publish your photos or use them in marketing without asking you first.

Your selection

The designs you add to “My selection” are saved in your own browser so they are still there when you come back. They are sent to us only when you submit an enquiry.

Who we share it with

We do not sell your information. It is seen by ARCMET staff handling your enquiry and by service providers who run our systems on our behalf, such as website hosting, customer records and messaging.

How we contact you

We contact you by phone, WhatsApp or email about the enquiry you made. You can ask us to stop at any time.

How long we keep it

We keep enquiry records for as long as needed to deal with the enquiry and any resulting work, and for our business records after that. You can ask us to delete your enquiry and files sooner.

Your choices

You can ask to see, correct or delete the information we hold about you, or withdraw permission to be contacted through the contact page.

ARCMET Engineering & Fabrication, Bengaluru.

Privacy policy